Billing Product Manager

Serbia, Beograd
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Toloka AI is a global tech company that offers end-to-end AI solutions based on the effective combination of Crowd+ML+Expert+Tech Platform. Our solutions are powered by the most diverse global crowd from 100+ countries speaking 40+ languages. 

We bring together experts from all over the world to form our growing team of more than 260 people. Our team is globally distributed and works from several locations, including the USA, the Netherlands, Israel, Czech Republic, Serbia, and more. Our products provide access to human-powered data and are used by leading tech companies including Samsung, AliExpress, Bestplace, Handl, JetBrains, Leroy Merlin, Naver Labs, Replika, Trivago and many more. Working at Toloka unlocks the door to being able to work on global projects and our commitment to personal and professional growth.


  • Develop our software billing solutions, defining the future of billing software design
  • Ensure solutions meet customers’ (B2B and B2C) business and technical needs, improving their billing processes
  • Work with software engineers and other architects to define and refine the product structure to align with business, development, and product needs
  • Work with customers and product line management to identify, refine, and translate customer needs into concrete technical requirements
  • Help with the billing process at Toloka by ensuring that all bills are generated and sent out on time, tracking payments as they come in, and making sure everything is being recorded correctly
  • Help manage relationship processes with vendors and suppliers by negotiating contracts, reviewing proposals, and ensuring that the company gets the best possible deals on the services and products it needs to operate


  • 3+ years of experience in software design and engineering of a billing- or payment-related product
  • Experience in management outsource and integration teams
  • Technical project management experience
  • Experience building sophisticated applications with multiple technical and business considerations
  • Experience driving projects across the organization, presenting ideas, influencing, and building consensus in a group setting
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