Corporate Education Manager

USA / Europe/ Canada (remote work)
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General Description

Toloka is one of the world's largest crowdsourcing platforms for collecting and labeling large amounts of data for machine learning projects, ultimately solving a variety of problems for businesses. The data labeled on the platform is used to drive computer vision, speech recognition, search algorithms, recommendation systems, and more. Toloka is a key tool for major IT companies globally.

We are looking for an experienced Education Manager who will create and implement a corporate education program for top Toloka clients. If you like non-trivial tasks, enjoy building the best educational products and programs out there, and want to see your work used by tech professionals in the largest IT companies all over the world, this job is for you.

Responsibilities

  • Conduct market research of best practices in corporate training
  • Interact with external Toloka clients from the USA, Europe, and Asia
  • Work collaboratively with internal stakeholders (customer success and solution architect teams) to identify training and development needs, assess pain points, and create joint training programs
  • Work cross-functionally with product marketing, product, and sales leadership teams on a multi-product GTM strategy for new feature releases and product launches
  • Organize workshops to teach about Toloka and share best practices
  • Organize and supervise educational consultations for existing and potential Toloka clients (for example, organizing mentoring sessions for the Toloka Crash Course)
  • Actively support management and facilitation of our onboarding program, constantly working to improve it
  • Continually evaluate training programs for quality, business impact, and scalability (surveys, assessments)
  • Stay on top of L&D industry trends and best practices, apply that knowledge as you create and deliver modern L&D projects

Qualifications

  • 2-4 years of combined experience building engaging educational content in a variety of modalities in consultation with stakeholders
  • Background in course design, university building, or community development
  • Extensive experience developing and delivering training programs
  • Ability to deal with ambiguity, limited data, prioritizing, managing, and completing projects within tight deadlines
  • Strong attention to detail, focus on quality
  • Can-do, positive attitude, strong desire to get things done
  • Advanced business communication skills, judgment, and analytical ability
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