"use strict";(self.webpackChunk_toloka_portal_gatsby_renderer=self.webpackChunk_toloka_portal_gatsby_renderer||[]).push([[1924],{25716:function(e,i,n){n.r(i),n.d(i,{frontmatter:function(){return d},default:function(){return u}});var o=n(51512),t=n(86008),r=n(53370),a=n(37848),l=n(46237),s=n(84401),c=n(85893),d={slug:"careers/crowd-solution-engineer",title:"Crowd Solution Engineer",text:["USA / Canada / Europe / Israel (remote work)"],readMore:"Learn more",category:"Engineering"};function u(e){var i=e.data;return(0,c.jsx)(a.t,{data:i,currentSlug:d.slug,formLink:"/careers-cse-apply",children:(0,c.jsxs)(t.v,{toc:[{url:"#about",title:"About Toloka"},{url:"#overview",title:"Overview"},{url:"#tasks",title:"Main tasks"},{url:"#qualifications",title:"Qualifications"},{url:"#what-we-offer",title:"What we offer"},{url:"#apply",title:"Apply"}],title:d.title,text:d.text,form:(0,c.jsx)(r.u,{title:(0,c.jsx)(c.Fragment,{children:"Ready to apply?"}),button:{view:"action",text:"Apply now",size:"l",type:"link",url:"/careers-cse-apply"}}),backLink:{text:"Back to careers",iconPosition:"left",href:"/careers"},children:[(0,c.jsx)(l.D,{level:2,styleAs:4,id:"about",children:"About Toloka"}),(0,c.jsx)("p",{children:"Imagine you have a task that takes one million hours. Imagine if you could quickly and easily create a team of one million people to complete it. At Toloka, we do exactly that."}),(0,c.jsx)("p",{children:"Toloka is a crowdsourcing platform that unites more than 9 million people in more than 100 countries to perform online tasks, collecting and processing information to deliver exceptional data solutions for our customers worldwide."}),(0,c.jsx)("p",{children:"We empower our crowdsourcing community to collect and annotate high-quality voice, text, image and video data which our customers use for machine learning, research, testing, technical support, and moderation. Toloka's crowd-labeled data is the core input for our customers innovation projects, in verticals such as driverless vehicles, e-commerce, online marketplaces, banks, manufacturing, and retail as well as other industries."}),(0,c.jsx)(o.w,{offset:24}),(0,c.jsx)(l.D,{level:2,styleAs:4,id:"overview",children:"Overview"}),(0,c.jsx)("p",{children:"Our customer success engineers play a key role in our team, ensuring that our product is configured and deployed in the best possible way to ensure that we're solving our customer's problems and that they have a great experience working with us."}),(0,c.jsx)("p",{children:"Our CS Engineers have several key skills, they are logical, critical thinkers comfortable working in technical environments and writing some code. They are also good communicators, able to engage with our customers directly and coordinate with colleagues within our commercial team."}),(0,c.jsx)(o.w,{offset:24}),(0,c.jsx)(l.D,{level:2,styleAs:4,id:"tasks",children:"In this position, you will:"}),(0,c.jsxs)("ul",{children:[(0,c.jsx)("li",{children:"Provide technical leadership during new project implementation, engaging directly with our clients and providing expert product knowledge to create crowdsourcing solutions"}),(0,c.jsx)("li",{children:"Create, test and maintain product processes"}),(0,c.jsx)("li",{children:"Monitor projects during go-live and on and ongoing basis, to optimise quality and speed of data collection"}),(0,c.jsx)("li",{children:"Troubleshoot any process/technical issues in cooperation with the support team as needed"}),(0,c.jsx)("li",{children:"Analyse data and processes and conduct research (AB Testing?) to understand how to better engage with the crowd and improve performance"}),(0,c.jsx)("li",{children:"Work on projects internationally, engaging with customers and colleagues in different countries."})]}),(0,c.jsx)(o.w,{offset:24}),(0,c.jsx)(l.D,{level:2,styleAs:4,id:"qualifications",children:"What we are looking for"}),(0,c.jsxs)("ul",{children:[(0,c.jsxs)("li",{children:["Technical account managers/salespeople who would like to dive more deeply into the product and have an interest in data science/crowdsourcing ",(0,c.jsx)("b",{children:"or"})," Data Analysts/Scientists who would like to get more involved in the commercial side of a product and work with clients to solve problems"]}),(0,c.jsx)("li",{children:"You should be able to create and understand complex solutions, building pipelines with multiple stages and apply critical thinking"}),(0,c.jsx)("li",{children:"You should be able to write basic scripts in Python"}),(0,c.jsx)("li",{children:"You will be confident and able to communicate with data engineers and developers at a technical level and speak their language"}),(0,c.jsx)("li",{children:"You should have a real interest to continually learn and develop your knowledge and understanding of crowdsourcing/data science"}),(0,c.jsx)("li",{children:"You will be comfortable working in an environment where you will manage multiple projects and handle large amounts of data in a sometimes fast-moving environment. Due to the international nature of our team and/or customers, there will be times when you will need to work outside of regular office work hours."})]}),(0,c.jsx)("p",{children:(0,c.jsx)("b",{children:"Bonus points:"})}),(0,c.jsxs)("ul",{children:[(0,c.jsx)("li",{children:"Any previous experience working on Crowdsourcing and/or machine learning projects"}),(0,c.jsx)("li",{children:"Working knowledge of HTML, CSS, and JavaScript."})]}),(0,c.jsx)(o.w,{offset:24}),(0,c.jsx)(l.D,{level:2,styleAs:4,id:"what-we-offer",children:"What we offer"}),(0,c.jsxs)("ul",{children:[(0,c.jsx)("li",{children:"Generous medical, dental and vision insurance coverage for you and your family, fully-paid by the company"}),(0,c.jsx)("li",{children:"Life insurance"}),(0,c.jsx)("li",{children:"Paid parental leave"}),(0,c.jsx)("li",{children:"401k + company match"}),(0,c.jsx)("li",{children:"Competitive compensation package"}),(0,c.jsx)("li",{children:"Generous vacation policy"}),(0,c.jsx)("li",{children:"12 company paid holidays"}),(0,c.jsx)("li",{children:"Personal and career development support"})]}),(0,c.jsx)(o.w,{offset:24}),(0,c.jsx)(s.z,{view:"action",type:"link",url:"/careers-cse-apply",id:"apply",children:"Apply now"})]})})}}}]);