Registration and getting started
- Check the number you entered. You might have mistyped it.
- Check the number in Yandex ID. It must be set as your main number. If a different number is specified in Yandex ID, an SMS code will be sent to that number.
You can also use the recommendations in Yandex ID Help. If this doesn't help, contact support.
You can't change the account type from “Requester” to “Performer”.
If you want to complete tasks, you need to register in Toloka once again, with a different username, but as a performer.
If you see this warning, make sure you entered the phone number correctly.
Please note that you can only have one requester account per phone number (see the User Agreement).
If you don't remember your credentials in Toloka, use Restoring access.
If you deleted your Toloka account, create a new Yandex ID and register in Toloka.