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How do I work with the Sandbox?

Register as a requester in the sandbox.

Register as a performer using another account.

In your requester account, add your performer account to your trusted list.

Create and run a task. It will appear in the list of tasks for your trusted users. For more information, see Help.

Why don't I see my task in the Sandbox?

Make sure that:

  1. The pool is started.
  2. The user is added as a trusted user.
  3. The trusted user is registered in the sandbox as a performer.
  4. The trusted user didn't use social networks when registering.
  5. Your trusted performer matches the filters you set.
How do I see my pool through the eyes of a performer?

To test your task, add yourself as a trusted performer in the Sandbox. To do this, on the Users page, click Add trusted users. Enter the username for the performer's account (case-sensitive).

What do I do if an error occurs on the server when I try to export a project from the Sandbox?
Try exporting the project without pools.
Select an exported project and don't select pools in the window that opens.
Click Export.
If the error persists, refresh the token.
Go to Yandex ID.
Under Sign in and device history, click Log out from all devices.
Request new tokens in the Sandbox and main environment.
Update the token in the Sandbox Profile .
How do I check my project in the mobile version of Toloka?

To do this, you will need a Sandbox version of the Toloka app. Write to support to get it.

Will a copy of the project exported from the Sandbox be updated in the main version if I edit the original?

You won't be able to update a previously exported project. If you clone a project from the sandbox again, its current copy is added. The old project doesn't change.

Why isn't anything happening when a test performer clicks Submit in the sandbox?

Use your requester account to preview the pool and check whether it's possible to submit a task. If this fails, most likely there is an error in your project.

How do I move control tasks from the Sandbox to the main pool?

The tasks themselves are not exported, only the project configuration and the settings of the selected pool. You can download the completed tasks from the pool in the Sandbox and import them to the exported pool.

To download only the control tasks (if you completed them in the interface), go to Mark up, then click Control tasks and Download.

Is it possible to use the same account for the Sandbox and the public Toloka version?

No, you need a separate account for each version of Toloka. To create a task in the Sandbox, register in it as a requester. To complete your own task, register another account for yourself as a performer.

I can't add a trusted user.

Possible reasons:

  • The user isn't registered in the sandbox. The account you registered in the Toloka production version won't work. Make sure you have specified the correct performer's account as a trusted one.
  • The performer's account is authorized via social networks. Register a new user in Yandex.

Other questions