Registration and getting started
If you are looking for the answer to a specific question, use Ctrl+F to search the page (Cmd+F on MacOS).
Check the number you entered. You might have mistyped it.
Check the number in Yandex ID. It must be set as your main number. If a different number is specified in Yandex ID, an SMS code will be sent to that number.
You can't change the account type from “Requester” to “Toloker”.
If you want to complete tasks, you need to register in Toloka once again, with a different username, but as a Toloker.
To create a Toloker account:
Log out of your requester account.
Go to the Toloka home page.
Follow the system instructions.
You can use the same phone number to create a new account. For a step-by-step description of the registration process, see Registration and login.
If you see this warning, make sure you entered the phone number correctly.
Please note that you can only have one requester account per phone number (see the User Agreement).
If you don't remember your credentials in Toloka, use Restoring access.
If you deleted your Toloka account, create a new Yandex ID and register in Toloka.