Withdrawal methods

How to withdraw money from Toloka

Attention. Enter your real first and last name in your account settings. Otherwise, you won't be able to withdraw money. The user's first and last name in the payment system must match their first and last name in Toloka. Otherwise, your account may be blocked.

To withdraw funds from your Toloka account:

Open the My money page.
Select a payment system and click Withdraw.

You can cancel the withdrawal request. To do this, click Cancel request in the Actions history block. If there is no button, you won't be able to cancel the transaction even through Toloka technical support.

It usually takes a few hours or days, but sometimes longer. The maximum transfer time is 30 days. Check the status in the Actions history block.

Restriction. You won't be able to submit a request if you just registered or recently changed your phone number. If this is the case, your account is undergoing verification. It takes 1 day if you just registered, and 7 days if you changed your phone number.

How to choose a withdrawal method

You can withdraw money from Toloka using the following methods: PayPal and Payoneer.

You can add only one account of each type.

PayPal

Benefits

PayPal is a fast and secure payment system.

Terms


Area of operation	Only certain countries
Fees	From 2 to 6%
Minimum withdrawal amount	From $0.02 to $1
Withdrawal method	The terms for withdrawing money to a bank account depend on the currency. Read more in the PayPal Help Center.


Area of operation	Only certain countries
Fees	From 2 to 6%
Minimum withdrawal amount	From $0.02 to $1
Withdrawal method	The terms for withdrawing money to a bank account depend on the currency. Read more in the PayPal Help Center.

Payoneer

Benefits

Payoneer is a secure, fast, and low-cost payment system.

It allows users to:

Send and receive money.
Pay for goods and services.
Send payment requests.
Open multiple accounts in different currencies within the same account.

Terms


Area of operation	Almost everywhere
Total fee	2%
Minimum withdrawal amount from Toloka	$20
Where to transfer money next	To a bank account. To a Payoneer Mastercard. To find out the exact fee amount, go to Fees in your Payoneer account. The minimum withdrawal amount may differ from the one when withdrawing from Toloka. It might be higher (for example, $50).


Area of operation	Almost everywhere
Total fee	2%
Minimum withdrawal amount from Toloka	$20
Where to transfer money next	To a bank account. To a Payoneer Mastercard. To find out the exact fee amount, go to Fees in your Payoneer account. The minimum withdrawal amount may differ from the one when withdrawing from Toloka. It might be higher (for example, $50).

Attention.

Don't request withdrawal until you are sure that your account is confirmed in the payment system. Otherwise, your request may be rejected, and you will have to submit it again.

Withdrawal features

For citizens of Uzbekistan

You can also withdraw funds from Toloka using Payoneer. Here are some details you need to consider:

You can receive payments in EUR or USD. Direct UZS withdrawal is unavailable.

Foreign currency account

You need to open an account in EUR or USD. You can get a bank card and withdraw USD or UZS.
When withdrawing money from a foreign currency account, some banks may charge a fee.
Some banks request information about the source of the money transferred from Payoneer to a foreign currency account.

Payoneer Mastercard

You can use this card to withdraw money at any ATM. The fee is approximately 3% (depending on the bank). You can withdraw UZS at ATMs.
The card will not be available immediately after registration, but you can apply for it after you have accumulated a certain amount on your account. Check the details in the Payonner Support Center.
The card is issued free of charge, but there is a service fee of $3 a month or $30 annually.
Delivery is free, but it can take a long time. Express delivery via DHL costs $40 and takes 3-5 days.

The information provided here is not official. The rates, terms, and fees may vary. Check up-to-date information in the Payoneer Support Center.

Note.

Payment and money withdrawal are regulated by the User Agreement.

The terms of payment systems are for information only.

The payment system can change prices, conditions and its availability in the user's country on a unilateral basis. Users can find out about the changes on the payment system's website.

Toloka is not responsible for such changes or for publishing them here within a certain timeframe.