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AI agent environments — The proving ground for artificial intelligence

September 7, 2025

September 7, 2025

Essential ML Guide

Essential ML Guide

Can your AI agent survive in the real world?

Can your AI agent survive in the real world?

Can your AI agent survive in the real world?

Training datasets are what it needs to reason, adapt, and act in unpredictable environments

Training datasets are what it needs to reason, adapt, and act in unpredictable environments

Training datasets are what it needs to reason, adapt, and act in unpredictable environments

Over the past two years, the center of gravity in AI has shifted from autocomplete and copilots toward AI agents that execute real processes in business contexts. This change has partly shifted researchers’ attention from bigger models or smarter algorithms to the settings in which those AI agents are trained and tested.

From simulated cities for self-driving cars to digital twins of factories, these environments have become the proving grounds where claims of artificial intelligence are validated — or exposed as brittle. Structured conditions — data streams, interfaces, rules, and feedback signals — define what AI agents perceive, how they act, and how their success is measured.

sandbox world resembling The Sims

Generative agents as social simulations. In 2023, researchers from Stanford and Google demonstrated how large language model–driven agents could inhabit a sandbox world resembling The Sims. Twenty-five AI agents planned their days, formed relationships, and coordinated activities in ways that surprised their creators, underscoring how environments bring agent behaviors to life. Source: Generative Agents: Interactive Simulacra of Human Behavior

In this article, we’ll draw on recent benchmarks, industrial case studies, and forward-looking testbeds to show how AI agent environments determine whether these agents stay fragile demos or evolve into robust systems ready for real deployment across industries.

Why AI agent environments matter

Outside academic circles, discussion of AI agents still often fixates on model design and algorithmic tricks. Yet the decisive factor may be the AI agent environment — the rule-laden, constantly shifting context that makes or breaks performance.

Environment examples and what they reveal

Despite extensive simulation, self-driving systems still logged thousands of disengagements in California road tests, where safety drivers had to intervene when agents misread construction zones or emergency vehicles. The DMV’s reports remain a reminder that training mileage doesn’t equal real-world resilience.

In retail, environments also matter more than benchmarks. Customer-service bots can perform well in curated datasets but falter in messy conversations. Klarna’s AI assistant reached the point where it could manage about two-thirds of service chats, and when the company credited the bot with boosting results, shares in Teleperformance — one of the world’s largest call-center outsourcing firms — plunged.

Together, these cases show that environments are not neutral backdrops. They surface edge cases, shift incentives, and introduce risks. They are where the difference between a demo and a dependable system becomes visible — and why the next step is to classify them carefully.

In a live agent environment (SWE-Bench Verified), models that spend more effort “thinking”

When Agents Think Too Much and Act Too Little. In a live agent environment (SWE-Bench Verified), models that spend more effort “thinking” internally instead of querying the environment resolve fewer issues. Source: The Danger of Overthinking: Examining the Reasoning-Action Dilemma in Agentic Tasks 

The role of environments in artificial intelligence

At the core of any intelligent system is a cycle: an agent perceives its environment, takes an action, and receives feedback. This agent—environment loop is the basis of reinforcement learning and underlies the operation of self-driving cars, trading bots, and customer-service assistants alike. It is what enables agents to actually perform tasks rather than simply process data in isolation.

Yet environments are not neutral — they set the rules, resources, and uncertainties that constrain how agents act within them. A maze can reward pathfinding, a factory floor can test coordination under safety limits, and a live chat can expose failures in nuance or empathy.

Just as importantly, the way we design these environments determines how we measure progress. Benchmarks, testbeds, and digital twins aren’t only practice grounds; they are evaluation frameworks that define what counts as success for AI agents.

The agent–environment loop in decision making

Every AI agent environment operates through the same core cycle: perception → action → feedback. An agent senses its environment through sensors or data streams, decides on an action, and receives a signal in return — whether that’s a reward, a change in state, or a failure.

This is the fundamental agent function that separates passive systems from intelligent agents able to adapt over time. At the core, an agent program encodes this mapping from perceptions to actions, specifying how the system should respond in any given state.

The balance inside this loop matters. Agents that over-plan internally but fail to sample their environment often stumble when conditions shift. Conversely, agents that over-react without maintaining an internal model of their world can become brittle and shortsighted. The challenge for learning agents is to integrate both: use internal reasoning to forecast future states, while staying responsive to feedback from the environment itself.

Recent research illustrates this trade-off. Frameworks like AgentGen generate hundreds of synthetic planning environments automatically, forcing agents to adapt to unfamiliar tasks rather than memorized routines. 

A framework like AgentGen generates hundreds of synthetic environments and tasks

Generating Environments at Scale. A framework like AgentGen generates hundreds of synthetic environments and tasks, thereby expanding the diversity of contexts in which AI agents are tested. Source: AgentGen: Enhancing Planning Abilities for Large Language Model based Agent via Environment and Task Generation

The loop, then, is not a closed circuit running in isolation. It is a design choice that determines how agents operate, how they adapt to complex tasks, and how their performance can be meaningfully measured.

Types of AI agent environments and how they shape intelligent agents

Environments can be classified in several ways, and each classification highlights how AI agents operate and the types of intelligence they can exhibit. These categories are not just academic labels. They determine the agent function that an AI system must master, the decision-making strategies it can use, and the kinds of complex tasks it can handle. 

From fully observable board games to partially observable ocean currents, from deterministic assembly lines to stochastic epidemics, the variety of environments frames what counts as progress in artificial intelligence. Understanding these agent types of environments is essential both for designing better AI models and for setting meaningful benchmarks for learning agents.

Fully observable vs. partially observable AI agent environments

In a fully observable environment, an agent has access to all the relevant information needed to decide its next move. Classic cases include board games like chess or Go, where every piece and rule is visible and fixed, so the state of the game is completely determined at each turn. Early intelligent agents such as AlphaZero thrived in these settings because the environment revealed everything — the challenge was raw search and optimization.

Most important contexts, however, are partially observable environments. A self-driving car cannot see beyond a blind intersection, and a diagnostic system rarely sees a patient’s full history. Even in social media analysis, key signals are often delayed, forcing AI agents to act under uncertainty. This partiality introduces risk and demands strategies such as maintaining an internal model of the world or reasoning about future states — the very role model based reflex agents are designed to fill.

When GPS signals are unavailable, drones must rely on limited onboard imagery

Attention Under Partial Observability. When GPS signals are unavailable, drones must rely on limited onboard imagery. The CEUSP model aligns UAV camera views with satellite maps by focusing on specific visual cues, highlighted here as heatmaps. Bright areas show where the agent extracts features to infer position — a direct strategy for coping with partially observable environments. Source: Precise GPS-Denied UAV Self-Positioning via Context-Enhanced Cross-View Geo-Localization

Deterministic vs. stochastic environments

In a deterministic environment, the same action always produces the same outcome. Industrial robotics is the textbook case: a robotic arm placing components on a circuit board doesn’t face surprises — precision and repeatability are the whole point. In such deterministic settings, simple reflex agents can operate effectively because every action leads to a predictable outcome.

Stochastic environments are the opposite: outcomes vary even when the same action is taken. Markets are one example where AI agents trained on historical prices often stumble when sudden shocks or policy changes break expected patterns. Another comes from climate modeling, where simulations of ocean streams produce probabilistic forecasts rather than guaranteed results. Here, learning agents must account for uncertainty at every step.

Episodic vs. sequential environments

In episodic environments, each decision is independent. Image recognition tasks are a simple example: classifying one scan doesn’t depend on remembering the last. In sequential environments, by contrast, current actions depend on past ones.

A customer-service assistant in a multi-turn dialogue has to track conversation history, regulations, and tone across turns. Many of these sequential settings are rooted in natural language processing, where context and coherence matter as much as accuracy, especially when agents are expected to resolve customer queries reliably. Utility-based agents excel here, optimizing decisions across longer horizons where every choice carries cumulative effects.

Similarly, a robot in a warehouse that misremembers a shelf location compounds errors. Sequential settings test whether AI agents can sustain coherent strategies across time.

Static vs. dynamic environments

Static environments do not change while the agent deliberates. An optical character recognition system, for example, can process the same scanned page over and over with identical results.

Dynamic environments evolve continuously, forcing AI models to act under time pressure. A self-driving car is the canonical case: traffic lights switch, pedestrians move, and other vehicles intervene while the agent is still computing. In such shifting contexts, model-based reflex can provide a stabilizing mechanism, allowing the system to rely on an internal state while reacting in real time.

Similar pressures appear in cybersecurity, where threat actors adapt as quickly as defenses are deployed.

Discrete vs. continuous environments

Some environments are discrete, offering a limited set of actions: move left or right, buy or sell, open or close. Classic grid-world tasks or board games rely on this structure.

Others are continuous, where actions can vary smoothly along many dimensions. A robotic exoskeleton adjusting torque on a knee joint or a quadruped robot modulating stride length both operate in continuous action spaces. These settings demand control strategies that weigh outcomes across a broad range rather than a small set of fixed moves.

Single-agent vs. multi-agent environments

In single-agent environments, the system operates in isolation. A robotic vacuum mapping a living room or a trading bot executing in a sandboxed market simulation both act without interference from peers. Evaluation is straightforward: the only feedback is between the agent and its environment.

Multi-agent systems are shaped by interaction, competition, or cooperation among many entities. A fleet of warehouse robots coordinating tasks, swarms of drones dividing up search areas, or adversarial bots probing cybersecurity defenses all illustrate how the actions of multiple AI agents are interdependent. Here, success depends not just on raw competence but on anticipating or adapting to the strategies of other agents operating in the same environment.

Planning Under Uncertainty in Multiple Agent Environments

Planning Under Uncertainty in Multiple Agent Environments. In this contested-airspace simulation, low-priority UAVs (red paths) scout and localize radar threats (red x’s). A high-priority UAV then plans its route through uncertain terrain by combining multiple steps: building a graph of safe regions, running a shortest-path search, and refining the result into an optimized trajectory. The heatmaps show changing estimates of radar coverage, forcing agents to adapt to partial and probabilistic information. Source: Cooperative Multi-Agent Path Planning for Heterogeneous UAVs in Contested Environments

Known vs. unknown environments for learning agents

Learning agents are designed to improve over time, adjusting their behavior as they gather new experience. In known environments, all the rules and dynamics are specified up front. An air traffic control simulation, for instance, models aircraft, weather, and regulations explicitly, so an agent can optimize within fixed boundaries rather than discovering new rules on the fly.

In unknown environments, the agent must actively discover rules and constraints while operating. This is where the learning element becomes critical: by updating its internal model, the agent can cope with incomplete or shifting information. Similar dynamics are observed in epidemic modeling, where systems adapt to unexpected viral variants, and in cybersecurity, where agents encounter novel attack patterns.

The PEAS framework and goal-based agents

The PEAS framework — Performance measure, Environment, Actuators, and Sensors — provides a systematic way to specify what an agent is trying to achieve, the conditions it operates in, and the means by which it perceives and acts. Without this structure, the term environment risks remaining abstract.

Applied to a self-driving car, PEAS forces concreteness. The performance measures include safety, punctuality, efficiency, and passenger comfort. The environment spans roads, weather, pedestrians, and traffic signals. Actuators are steering, throttle, and brakes. Sensors range from lidar and radar to cameras and GPS. This breakdown makes explicit both what success looks like and under what constraints the agent is judged.

The PEAS Framework for SAE Level 4 Autonomous Vehicles

The PEAS Framework for SAE Level 4 Autonomous Vehicles. Performance measures include safety, efficiency, and comfort; the environment spans roads, weather, and pedestrians; actuators are steering, throttle, and brakes; and sensors include cameras, lidar, and radar. SAE Level 4 refers to vehicles capable of full self-driving in defined conditions (such as urban areas), but not yet everywhere. At this level, the car functions as an agent in the PEAS sense, with perception, action, and explicit goals. Source: Emerging Decision-Making for Transportation Safety: Collaborative Agent Performance Analysis

This framework also clarifies why different agent types matter. A simple reflex agent that reacts only to a stop sign might work in trivial settings, but it cannot handle occlusions or ambiguity. Model-based reflex agents extend their capabilities by maintaining an internal state. Utility-based agents weigh trade-offs using a utility function. 

Goal-based agents go further still, reasoning about future states to navigate toward defined objectives, such as “safely reach destination within legal constraints.”

Using environments to evaluate AI agents

The value of an AI agent environment is not only in shaping behavior but also in making performance measurable, which is critical when teams deploy AI agents in production. Well-chosen environments become testbeds where different dimensions of intelligence can be exposed and compared.

Benchmarking AI models in different environments

Different environments highlight different capabilities. Episodic tasks, such as anomaly detection, test whether an agent can perform without memory, while sequential environments, like multi-turn dialogue, evaluate its ability to track history and context.

Stress-testing robustness of intelligent agents

Shifting from static to dynamic conditions, or from deterministic to stochastic environments, exposes how well an agent adapts under uncertainty. A trading model that succeeds in fixed simulations but collapses during real market volatility illustrates how robustness only emerges when the environment itself is unstable.

Generalization checks for learning agents

Moving an agent from a known to an unknown environment reveals how effectively it can learn new rules. A navigation system trained in one city may fail in another unless it can transfer core strategies. These tests separate brittle optimizations from genuine adaptability.

Shared environments for comparing agent types

Shared environments provide common baselines. From standardized driving simulators to collaborative robotics arenas, multiple agents can be evaluated under identical conditions, making performance differences attributable to the agents themselves rather than to their settings.

Environment classification and the agent function

An agent function maps perceptions to actions. The suitability of a function depends on the environment. A fully observable, deterministic board game can be solved with a simple mapping of states to moves. A partially observable, stochastic setting such as urban traffic requires memory, prediction, and reasoning about uncertainty.

By classifying environments along axes such as observability, determinism, and dynamics, researchers make explicit the demands placed on the agent function.

Why classification matters 

Without precise classification, evaluation risks becoming misleading. An agent might excel in static, fully observable benchmarks yet collapse in dynamic, partially observable settings. 

For researchers, these taxonomies help define what to test and how: whether the challenge is coping with uncertainty, coordinating with others, or planning over long horizons. They also ensure that when different AI agents are compared, results rest on consistent ground — not on mismatched or overly simplified test conditions.

Making AI agents work in complex environments

Designing and building AI agents always comes with the challenge of defining the environments they must navigate. Environments encode constraints, surface edge cases, and serve as the instruments by which performance is judged.

Careful design of environments will influence not only how agents are built but how intelligence itself is measured. The next phase is already taking shape: standardized, high-fidelity settings such as mixed-reality simulations and digital twins. These complex environments will be essential for stress-testing adaptability, benchmarking fairness, and embedding ethical boundaries into autonomous systems.

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How does Toloka source and manage its experts and AI tutors?

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