Toloka Self-Service Agreement
Date of publication: December 02, 2025
Effective date: December 02, 2025
Toloka AI BV and its affiliated entities (collectively, "Toloka", "we", or "us") provide the Toloka Self‑Service Platform located at (http://toloka.ai) and its subdomains, applications, APIs, and the related services (the "Platform"). This Toloka Self‑Service Agreement, together with the Privacy Notice, any Data Processing Agreement, and any other terms that Toloka publishes or makes available on the Platform or in connection with the Services (collectively, the "Terms") govern access to and use of the Platform to purchase and manage annotation, labeling, and data‑gathering tasks (together with the Platform, the “Services”) by organizations and individual users (i.e., Consumers)
PLEASE CAREFULLY READ THE TERMS, INCLUDING THE MUTUAL ARBITRATION PROVISION AND THE PRIVACY NOTICE BEFORE USING THE SERVICES.
If you do not agree with these Terms, you are prohibited from using the Services or accessing the Platform.
Acceptance
These Terms are a binding agreement between you and Toloka. If you use our Services as an individual, “you” means you, personally, (an “Individual”). If you use our Services on behalf of any organization or other legal entity (an “Entity”), “you” means both you, the Authorized Representative, and the Entity.
Authorized Representatives. If you act for an Entity, you represent and warrant that you are duly authorized to accept these Terms on the Entity’s behalf and to bind the Entity. Where an Entity is involved, the Entity is responsible and liable for any breach of these Terms by you and by its other authorized users or representatives. If you are no longer authorized to act for an Entity or your role changes such that your use becomes unnecessary or unauthorized, you must stop using the Platform and notify Toloka. If you cannot do so, the Entity remains responsible for notifying Toloka.
For clarity: ‘you,’ ‘your,’ ‘their’, or ‘its’ mean, as applicable: (i) the person who creates an account, launches a Project, or clicks ‘I agree,’ or (ii) the Entity and its Authorized Representative. The person taking such action represents and warrants that they have authority to bind the relevant entity if acting on behalf of an Entity, or, if acting as an Individual, to bind themselves, to these Terms and any other terms and available on the Platform.
By accepting these Terms, including by clicking “I Agree” or a similarly named button, or by registering an account, you, and where applicable, the Entity: (1) agree to be bound by all agreements that constitute the “Terms”, and you agree that the Terms include and incorporate by reference any other agreement, policy, procedure, or guideline that we publish or make available on the Platform or in connection with the Services, including the Privacy Policy, Data Processing Agreement, and any Usage Policy; (2) represent and warrant that you are at least 18 years old and have the authority to bind yourself to these Terms; and (3) represent and warrant that you are either (i) acting only in your personal capacity as an individual and are not accessing or using the Services on behalf of, or for the benefit of, any third party or (ii) acting as an Authorized Representative of the Entity for which you are employed.
Definitions
“Applicable Law(s)” means all applicable laws, regulations, directives, statutes, rules, regulatory guidance, and binding governmental requirements that govern a Party’s activities under these Terms, including without limitation, Sanctions Laws, Privacy Laws, consumer protection laws, anti-corruption laws, AI regulations, and any applicable industry-specific or sectoral regulations.
“Privacy Law(s)” means all applicable data protection, privacy, and electronic communications laws governing the processing of Personal Data under these Terms, including without limitation the EU General Data Protection Regulation (EU GDPR), the UK GDPR and Data Protection Act 2018, the ePrivacy rules, U.S. state privacy laws (such as the CCPA/CPRA), and any implementing regulations, amendments, and binding regulatory guidance.
“Restricted Person” means any individual or entity listed on, owned or controlled (≥50%, directly or indirectly) by, or otherwise the target of Sanctions Laws (including U.S. SDN, BIS Entity List, MEU/MIEU, EU/UK consolidated lists).
“Restricted Country” means any jurisdiction or region that Toloka designates as restricted under Sanctions Laws for purposes of these Terms. As of the Effective Date, Restricted Countries include: China (including Hong Kong and Macau), Cuba, Iran, North Korea, Syria, Belarus, the Russian Federation, Venezuela, Myanmar (Burma), Sudan, South Sudan, Afghanistan, and the Crimea, Donetsk, Luhansk, Kherson, Zaporizhzhia, and Sevastopol regions of Ukraine. Toloka may update this list by posting an updated list in the Services or a policy page; continued use after posting constitutes notice.
“Sanctions Laws” means all applicable economic sanctions, export controls, and trade compliance laws, including those administered or enforced by the U.S. (OFAC, BIS/EAR, ITAR), EU and its Member States, UK (OFSI/ECJU), Switzerland, and the UN.
Your account
Account Creation and Maintenance.
You will create and maintain a single account (“Account”) with a valid email address and complete, accurate, and up-to-date information, including billing and a valid payment method. Where applicable, you may also obtain access credentials for Toloka’s API when creating an Account. You are responsible for creating a user name and password for your Account, and for maintaining the confidentiality of its credentials and the API credentials and for all use and activities under your Account or API keys. You will promptly notify Toloka of any unauthorized use.
Compliance Actions; Suspension and Reporting.
Toloka may, where it reasonably considers it necessary or appropriate to comply with applicable law or to manage legal, regulatory, or fraud risks, (i) suspend, restrict, or terminate your access to the Platforms or any Services, in whole or in part; (ii) delay, block, withhold, or reverse any transaction, or transfer of funds; and/or (iii) report any relevant information to competent authorities, supervisory bodies, or financial institutions, to the extent permitted or required by law. Failure by you to comply with this Section 3.2, including failure to provide requested information or documentation, shall constitute a material breach of these Terms and may result in immediate suspension and/or termination of the Services and your account. Measures under this Section 3.2 address AML/KYC, sanctions/export, and related compliance matters and are without prejudice to Section 6.5 (Enforcement).
Connectivity.
You are responsible for your own internet connection and related charges. Toloka is not liable for unavailability or degradation caused by your networks, equipment, or third‑party internet providers.
Managing Services.
You may order, set up, and manage Services via your Account, via the API (where applicable), or, solely for bespoke solutions, by email.
Right to Contact.
Toloka may use your contact details associated with your Account to send you information about Toloka’s other products and services. You may opt out at any time by emailing customercare@toloka.ai or by following the unsubscribe instructions in any such message.
Project and Output Responsibility.
Toloka does not design, review, validate, or approve Projects, Project Terms, Project Contracts, or Output for legal, regulatory, ethical, safety, or accuracy purposes and does not provide legal, auditing, or professional advice. You are solely responsible for: (a) your Project Terms and ensuring all details, design, instructions, and parameters are provided; and (b) any systems, workflows, decisions, or AI models built, trained, or operated using Output, including their compliance with all Applicable Laws, regulations, and professional or sector‑specific standards.
Services; Output; Delivery
The Services.
Toloka provides you with access to our self-service platform that enables you to submit a request for, configure and run, data annotation and evaluation tasks (each, a “Task”, and collectively, a “Project”). Your request must include a clear scope, quality criteria, detailed Projects, deliverables, timelines and any other Project-specific instructions, including the rate you wish to pay based on Toloka’s suggested range of price per hour (the “Fee”), (the “Project Terms”). Along with the Project Terms, you may also upload certain content, including but not limited to images, videos, text, audio or files containing content on or through the Platform or our API, that may be necessary to provide the Services to you (together with the Project Terms, your “Data”). Each Project is one request for Services.
Sellers.
Projects are performed by independent contractors (e.g., domain experts, AI training specialists, and crowdsourced workers) and third party organizations engaged by Toloka (collectively, “Sellers”), by application of software tools and models, or by any combination thereof.
Project Contract.
When a Seller accepts to perform your Project, a contract is formed between you and the Seller, on these Terms and the Project Terms (collectively, a “Project Contract”). Once the Seller begins execution of the Project, Sellers may make reasonable, scope-consistent revisions. If the Seller or you require any material changes to the Project, such changes will require a price change order or for you to submit a new Project.
Output.
The results generated by the Services (“Output”) are automatically reviewed by our quality assurance LLM, and delivered to you via the Platform or Toloka’s API once the Project is completed. Payment of the Fee is due upon receipt of the Output. You may not contact the Seller directly to request rework. If the Output does not meet your expectations, despite meeting the Project Terms, you may create a new Project and adjust the Project Terms to meet your expectations, including setting a new Fee.
Platform as Neutral Host; No Agency or Guarantees.
For the avoidance of doubt, Toloka provides the Platform solely as a neutral host and marketplace facilitator and is not a party to any Project Terms or Project Contract. Toloka does not draft, negotiate, approve, validate, or guarantee any Project or Output; does not supervise, control, or employ Sellers; and does not hold or act as agent for you or any Seller except as expressly stated in these Terms. No agency, partnership, joint venture, employment, fiduciary, or franchise relationship is created. Without limiting the foregoing, Toloka has no obligation or liability for any party’s performance or non‑performance, for payments between Buyer and Seller (except where expressly processed by the Platform’s payment provider), for the legality or accuracy of Project content, for the safety of Project workflows, or for the fitness, quality, or results of any Output. The sole remedies available from Toloka are the Platform‑level remedies expressly described in these Terms (e.g., rework, replacement, or service credits).
No professional advice; Your responsibility.
The Services and any Output do not constitute legal, financial, tax, or compliance advice. You are solely responsible for your decisions and for the design, configuration, and use of Projects, Output, and any AI systems you may create.
Cancelling a Project.
You may cancel a Project for material breach that is uncured within five (5) days of written notice; the total Fees due shall be prorated for the work performed up to the date of notice of non-conformance. Toloka shall have no obligation to mediate or resolve disputes between you and any Sellers, but may, in its sole discretion, offer support or take measures to protect the integrity of the Services.
Project and Task Moderation; Compliance Verification.
Toloka may, at any time and at its sole discretion, review and moderate any Project or Task (whether before or after publication) in order to verify compliance with these Terms, the Project Terms, and Toloka’s security, trust, safety, and technical standards. Toloka may refuse to publish, temporarily suspend, disable, remove, or require modification of any Project or Task that, in Toloka’s reasonable opinion, does not comply with the foregoing or otherwise poses a legal, security, operational, or reputational risk.
Capacity and Traffic Management.
Your ability to create, place, and configure Projects depends on the then‑current technical specifications, capacity, and functionality of the Platform, your Account, and any applicable APIs. For operational, safety, performance, or commercial reasons, Toloka may prioritize, throttle, limit, schedule, or otherwise sequence the processing and display of Projects, Tasks, and related traffic. Toloka has no obligation to treat all Projects or Tasks equally or to provide any minimum level of visibility, performance, or throughput, unless expressly agreed in a separate written agreement signed by Toloka.
“Beta Services” means any feature or service we designate as beta, pilot, invite-only, limited release, or pre-release; you acknowledge that such Beta Services are experimental, may be incomplete or contain bugs, may change materially before any commercial launch, and may never be released; Beta Services are provided “as is” and “as available,” without warranties of any kind, and your use is at your own risk. We have no obligation to provide fixes, patches, updates, or new versions, however, we may update, change, repair, or maintain Beta Services at any time with or without notice, which may affect availability, quality, or performance. We may suspend your access to Beta Services, with or without notice, if we reasonably believe that (i) suspension is required by Applicable Law, (ii) continuing to provide the Beta Services would breach an obligation we owe to a third party, or (iii) continuing to provide the Beta Services would create an unacceptable security or privacy risk. We may terminate your access to Beta Services at any time if we discontinue them entirely or within your geographic jurisdiction. We may, in our discretion, provide Beta Services free of charge.
Third-Party Services and Websites.
The Services may display, link to, interoperate with, or rely on third party software, services, models, data sources, browsers, or virtual environments (“Third-Party Services”) and may surface output from those services (“Third-Party Output”). Toloka does not control or endorse, and is not responsible for, any Third-Party Services or Third-Party Output, including availability, security, legality, or data practices. Your use of Third-Party Services or Third-Party Output is at your own risk and may be governed by separate terms and privacy policies.Subcontracting and Third-Party Technology.
Toloka may engage, in its sole discretion, its affiliates and other third parties, including Sellers and may use third party software, models, data sources, browsers or virtual environments, and cloud infrastructure to perform the Services.
Payments
Account balance, authorization, and capture.
You must maintain a positive prepaid balance in your account (the “Account Balance”). By clicking “Launch Project” or a similar confirmation, you place a binding order and authorize Toloka (or its payment processors) to reserve from your Account Balance the total fees shown for that Project. Toloka (and any Seller engaged via the Platform) has no obligation to start or continue Services unless and until your Account Balance is sufficient to cover the applicable fees. Upon delivery of the Output (or completion of the relevant milestone, if applicable), the reserved amount will be captured and withdrawn from your Account Balance. Any unconsumed reserved amount, if applicable, will be released back to your Account Balance.
Rates and fees.
Service rates and fees are shown in your account and/or at checkout. By placing an order and completing checkout, you confirm you have reviewed and agree to the then‑current rates and fees. Toloka may update rates and fees prospectively in accordance with these Terms; unless expressly stated otherwise, updated rates apply only to orders placed after their effective date.
Finality of purchases.
All purchases are final, non‑cancellable, and non‑refundable, except where these Terms expressly provide otherwise or where required by mandatory law. Amounts due are not subject to set‑off, counterclaim, deduction, or withholding (other than any withholding required by law). You are responsible for all banking, currency conversion, and transaction charges not charged by Toloka.
Taxes.
Unless expressly stated otherwise, all prices and fees are exclusive of VAT, sales tax, GST, and similar taxes, duties, or charges. Each party is responsible for its own taxes. Where required by law, Toloka may collect or remit taxes and may request tax residency information and/or tax identification numbers to apply correct taxes and issue tax invoices. If you do not provide required tax information, Toloka may withhold amounts as required by law and is not responsible for any resulting over‑withholding.Failed or reversed payments.
If any payment is declined, reversed, charged back, or otherwise not honored, Toloka may, without prejudice to other remedies: (i) suspend or limit the Services (in whole or in part); (ii) restrict features or Platform access; (iii) offset amounts Toloka owes you against amounts you owe Toloka; and (iv) recover chargebacks, bank fees, and other payment‑related costs. Default interest may accrue on overdue amounts at the maximum rate permitted by Applicable Law from the due date until paid in full, and Toloka may recover reasonable collection costs, including legal fees.
Your obligations and restrictions
Your Right to Use the Services.
During the Term, Toloka grants you a limited, revocable, non‑exclusive, non‑transferable, and non‑sublicensable right to access and use the Platform in accordance with these Terms and payment of all applicable fees:
a. “Individuals”: for lawful personal use.
b. “Entities”: for internal business purposes by the Entity and its authorized employees, agents, or contractors (“Authorized Users”). The license may be exercised only by Authorized Users through their assigned accounts and may not be shared, transferred, or otherwise made available to any other individual or entity.
Restrictions.
Except to the limited extent expressly prohibited by law, you shall not, and shall not permit any third party to, directly or indirectly: (i) reverse engineer, decompile, disassemble, or attempt to derive the source code, object code, or underlying ideas or algorithms of the Platform, Services, Software, or related software, documentation, or data; (ii) copy, modify, translate, adapt, port, or create derivative works of the Platform, Services, or Software, or remove, obscure, or alter proprietary rights notices; (iii) use, provide access to, or make the Platform, Services, Software, or Output available for the benefit of unaffiliated third parties (including timesharing, outsourcing, service bureau, rental, managed services, or “software as a service” for third parties), or allow others to access, link to, frame, mirror, or otherwise display them on or within any other website, server, application, or device, except as expressly permitted in these Terms or with Toloka’s express written consent; (iv) interfere with or restrict others’ use of the Platform or Services, impose unreasonable or disproportionate load on our infrastructure, access other than through documented interfaces, share credentials or API keys, create automated accounts, resell Output, or exceed or bypass usage caps, rate limits, or other technical controls; (v) violate Applicable Laws or others’ rights (including privacy, publicity, intellectual property, or moral rights), or upload, post, transmit, use, collect, or process content that is illegal, stolen, counterfeit, fraudulent, pirated, infringing, violent, unauthorized, or that furthers illegal or harmful activity (including Prohibited Explicit Content); (vi) introduce, link to, or attempt to bypass protections against viruses, malware, or other harmful code, or disrupt, interfere with, probe, scrape where prohibited, index, exfiltrate, or otherwise compromise the Services or Toloka data (including penetration testing, vulnerability scanning, credential attacks, geo‑restriction bypass, or crypto‑mining); (vii) use the Services or Output to create, train, develop, benchmark, or improve competing products or services, publish benchmarks of non‑open models or features, or attempt to bypass or disable safety or geographic restrictions; (viii) automatically or programmatically extract data or Output contrary to our documentation or policies, or represent Output as human‑generated where disclosure is required by law or policy; (ix) use the Services, Output, or any downstream application, model, or tool you create using them in safety‑critical or regulated contexts without appropriate human review and required notices or disclosures, including presenting legal, labor, medical, or financial information as professional advice, diagnosis, or treatment, or making decisions that could cause injury, death, or significant damage without human oversight; (x) generate Prohibited Explicit Content or create tools that generate such content; (xi) make or materially assist decisions about credit, housing, employment, insurance, legal or immigration status, or access to essential services without appropriate human review and required notices; (xii) upload, post, transmit, use, collect, or process data of minors without a lawful basis and required consents, process PHI without a valid Business Associate Agreement, or process Personal Data without a lawful basis; (xiii) circumvent copyright management information or DRM, train or tune on content without rights, or scrape where prohibited (including by robots.txt or applicable terms); (xiv) engage in spam or mass unsolicited outreach using the Services, or violate third‑party terms applicable to integrated models, data sources, browsers, plugins, or virtual environments; (xv) access or provide the Services or Output in violation of export, sanctions, or anti‑corruption laws, or for the benefit of restricted parties or embargoed regions; (xvi) use the Services or Output for unlawful surveillance, biometric identification, or re‑identification of anonymized or pseudonymized Personal Data or de‑identified PHI; (xvii) attempt to circumvent, or actually circumvent, Toloka or the Platform when engaging with Sellers or other service providers identified through the Platform, including engaging such parties directly or outside the Platform to avoid, reduce, or bypass fees or other obligations owed to Toloka; (xviii) otherwise use the Platform, Services, Software, or Output in any manner not expressly permitted under these Terms; (xix) require Sellers or other users to register, subscribe, or purchase products or services outside the Platform in connection with a Project, or deceptively acquire traffic, clicks, or referrals; (xx) require installation of unapproved or unsafe software, browser add‑ons, or applications, or distribute malware or harmful code; (xxi) use the Platform primarily as a general recruitment tool or to recruit, assign, or procure work for your own personnel outside the Platform’s intended workflows; or (xxii) create Projects directly intended for military purposes, including integration into weapons, military equipment, ammunition, or dedicated military transport applications.
Your Compliance Obligations.
You shall at all times comply with these Terms and all Applicable Laws and regulations in connection with your access to and use of the Platform, the Services, and any Output.
Data Representations and Warranties.
You are responsible for your Data and represent and warrant that: (i) your Data complies with all Applicable Laws; (ii) you have all rights and consents needed to provide your Data to Toloka and Experts for the Services; (iii) your Data and its use do not violate third‑party rights, including IP, privacy, publicity, or moral rights; (iv) your Data does not contain or constitute Restricted Information except as expressly permitted by these Terms and Applicable Law with all required notices and consents (and PHI only under a valid BAA); (v) your Data does not contain or constitute Prohibited Explicit Content; and (vi) the Project will not cause the generation of Prohibited Explicit Content.“Restricted Information” means information protected by law, regulation, or contract, or whose unauthorized disclosure, alteration, or destruction could cause significant harm, including Sensitive Personal Data under applicable privacy laws, Protected Health Information (PHI) under HIPAA and similar laws, Nonpublic Personal Information (NPI) under GLBA and similar laws, and proprietary business information, trade secrets, or non‑public legal records.
“Prohibited Explicit Content” means content involving: (A) Harmful and Illegal Acts, including CSAM or sexual content involving minors, non‑consensual intimate imagery, violence or illegal activity (including weapons manufacturing), self‑harm or suicide, or terrorist or extremist propaganda; (B) Harassment and Discrimination, including hate speech, discrimination, targeted harassment, or doxxing; (C) Deception and Misrepresentation, including deceptive impersonation or deepfakes designed to mislead, or fraudulent or materially misleading content; and (D) General Prohibitions, including sexually explicit material or pornography, obscene or defamatory content, depictions or promotion of illegal drugs or paraphernalia, violations of privacy or publicity rights, or other content illegal under Applicable Law.
Enforcement.
Toloka may determine, in its reasonable discretion and based on a good‑faith belief, whether any conduct, Project, Task, your Content, or Output violates these Terms, Applicable Law, or falls within the scope of Section 6.2 (Restrictions) or Article 15 (Compliance). Toloka may take proportionate measures in response to actual or suspected violations, including removing or refusing to publish content or Projects, disabling access to content or Tasks, restricting features, suspending or limiting access to any part of the Services, preserving or deleting content, suspending or terminating accounts or Services (in whole or in part), and notifying, reporting to, or cooperating with competent authorities—all to the maximum extent permitted by law and without liability to you. Where practicable and lawful, Toloka will provide notice of the action taken and the reason for it, and you must promptly cooperate with investigations and implement remedial steps. By way of example (without limitation), Toloka may act where content is unlawful or harmful, materially misrepresents machine‑generated Output as human‑generated in contexts requiring disclosure, attempts to bypass security or safety controls, targets prohibited AI practices (including those restricted under the EU AI Act), involves exploitation of minors, or distributes malware. Repeated or egregious violations may result in termination under Section 13.3. No action or inaction by Toloka constitutes a waiver of any right or remedy.Cooperation.
You shall reasonably cooperate with Toloka in any investigation of suspected misuse, fraud, security incident, or regulatory inquiry relating to your use of the Platform, including by timely providing relevant logs, information, and documentation, and by implementing remedial steps, in each case to the extent permitted by law. Nothing in this Section requires disclosure of information protected by legal privilege or applicable confidentiality obligations, except as required by law.
Intellectual property and data
Your IP.
As between the Parties, you own all right, title, and interest in and to your Data and, upon full payment of applicable Fees, in Output created specifically for you, in each case subject to the Background IP carve‑out in Section 7.2. Except for the licenses expressly granted to Toloka in these Terms, no rights in your Data or Output are granted to Toloka.
Seller Background IP.
“Seller Background IP” means the Seller’s pre‑existing or independently developed materials, know‑how, tools, models, templates, software, and other intellectual property. Background IP remains the Seller’s property. To the extent Background IP is embedded in the Output and necessary to use the Output as intended, the Seller grants the Buyer a non‑exclusive, worldwide, perpetual, royalty‑free license to use such Background IP solely as incorporated in the Output.
Assignment.
Toloka will require participating Sellers and contributors to assign to you (or, where assignment is not legally possible, grant you an exclusive, irrevocable, worldwide, perpetual, fully paid‑up license to) all rights in the Output created specifically for you, and to waive (to the extent permitted) or not assert moral rights in such Output, in each case subject to Section 7.2.
Licenses to Toloka.
You grant Toloka a royalty‑free, fully paid‑up, worldwide, sublicensable and transferable (to affiliates and in connection with a reorganization, merger, or sale) non‑exclusive license to: (i) use, host, store, reproduce, display, perform, transmit, and process your Data and Output during the Term to provide, operate, maintain, secure, troubleshoot, and support the Services, including quality assurance, abuse and fraud detection, safety mitigations, analytics, and compliance checks; (ii) to generate, compile, and create de‑identified and/or aggregated data, derivatives, insights, metrics, and telemetry derived from the Services, the Data, Output, and usage of the Services (“Toloka Data”); and (iii) use the Data and Output to train and improve Toloka’s internal models, unless you opt out under Section 7.9; any opt-out does not apply to Toloka Data.
Toloka IP; No Implied Licenses.
As between the Parties, Toloka and its licensors own all right, title, and interest in and to the Services and all underlying technology, including the Platform, models, algorithms, software, user interfaces, documentation, know‑how, updates, improvements, and modifications, and all related intellectual property rights worldwide (“Toloka IP”). Except for the limited rights expressly granted to you in these Terms, no other rights are granted by implication, estoppel, or otherwise.
Similarity of Output.
Due to the nature of the Services, similar or identical output may be provided to others. Your rights in your Output do not extend to output provided to other users or to third‑party output.
Feedback.
If you or your personnel provide Toloka with any suggestions, ideas, enhancement requests, or other feedback regarding the Services (“Feedback”), you grant Toloka a worldwide, perpetual, irrevocable, sublicensable, transferable, royalty‑free license to use and exploit the Feedback for any purpose without restriction, attribution, or payment. To the extent permitted by law, you waive any moral rights in Feedback.
Publicity Rights.
Toloka may identify your business or organization by name and logo as a customer in its marketing materials, website, case studies, and presentations, unless you opt out in writing. Consumers will not be used for publicity without their explicit consent. You grant Toloka a non-exclusive, worldwide, royalty-free license to use your name and logo solely for these publicity purposes and solely during the Term, unless revoked in writing.
Model Training Opt-Out.
You may opt out of Toloka’s use of your Data and Output for training or improving Toloka’s internal models by written notice, which will be effective prospectively from receipt by Toloka. Such opt-out does not (i) affect core Service functionality, or (ii) apply to Toloka Data.
Data protection; Ai compliance; Security
Personal Data in Projects and Output.
For Personal Data processed to perform a Project, you are the Controller, Toloka acts as your processor, and Sellers engaged via the Platform act as Toloka’s sub-processors solely to perform the Project. Deviations from this allocation require written agreement.
Platform and business operations.
For each Party’s own account, billing, fraud prevention, trust-and-safety, and telemetry data, each Party acts as an independent controller.
DPAs and BAAs.
The Parties agree that a Data Processing Agreement (DPA) must be entered into prior to processing any Personal Data and that such DPA will be incorporated into these Terms pursuant to Article 28 GDPR (and equivalent laws). PHI is processed only under a valid Business Associate Agreement (BAA) and is considered Restricted Content, unless otherwise agreed to under a separate agreement.
AI Compliance.
Your Use of Services and Output.
You must use the Services and Output in compliance with Applicable Law governing artificial intelligence systems, including transparency, data governance, human oversight, and prohibited practices. You will not use the Services or Output to engage in restricted or unlawful AI practices, will provide required disclosures where AI-generated content is used, and will maintain proportionate human oversight and testing of any AI system incorporating Output. You remain solely responsible for ensuring the lawful sourcing, licensing, and processing of data used with such AI systems.Monitoring and Automated Analysis.
To operate, secure, and improve the Services, Toloka may automatically collect, analyze, and review usage information, content, and metadata (including by using machine‑learning and other automated systems) for purposes including security and fraud prevention, trust and safety, abuse and policy‑violation detection, troubleshooting, quality monitoring, analytics, and feature development. Where an automated system flags potential harm or violations, Toloka personnel may review limited samples to confirm and remediate. Toloka will process such information in accordance with Applicable Law and our Privacy Notice, and will de‑identify or aggregate data where reasonably feasible. Toloka will not make decisions producing legal or similarly significant effects about you based solely on automated processing where prohibited by law and, where required, provides a means to request human review.Model-Training.
Toloka’s use of your Data and Output for model improvement is governed by Section 7.4 (Licenses to Toloka) and your opt‑out right in Section 7.9 (Model Training Opt‑Out). Safeguards and Limits. Toloka applies administrative, technical, and organizational measures to protect content used for model improvement; removes or masks personal data where reasonably feasible; enforces access controls and retention limits; and contracts with subprocessors subject to confidentiality and data‑processing terms. Toloka will not use content in ways that violate confidentiality commitments or Applicable Law, and will honor region‑specific rights (including EEA/UK objection/opt‑out rights under GDPR, California’s opt‑out rights, and other non‑waivable consumer protections).Region Specific Compliance.
EEA/UK. Where Toloka relies on legitimate interests for monitoring or model improvement, Toloka conducts legitimate interests assessments, implements appropriate safeguards, and honors rights to object under Articles 21 and 22 GDPR (including a right to human review where automated decisions would produce legal or similarly significant effects). For processing that requires consent, Toloka will obtain it and provide withdrawal mechanisms.
US (including California). Toloka will not “sell” or “share” personal information for cross‑context behavioral advertising as defined by Applicable Law without required notice and opt‑out; sensitive data is handled per state‑law requirements.
Other Jurisdictions. Toloka will apply any additional mandatory disclosures, consents, or opt‑outs required by local law.
Security Incidents.
Each Party will notify the other without undue delay after becoming aware of a confirmed Personal Data breach directly relating to your Data or Output processed by the Services, to the extent required by Applicable Law, and will reasonably cooperate in good faith as described in the DPA.
Security.
You are solely responsible for securing systems and environments you control outside the Platform where you process your Data or the Output; Toloka is not responsible for incidents or data loss in your systems or third‑party environments you select.Security Measures.
Toloka will implement and maintain commercially reasonable technical and organizational measures designed to protect the security, confidentiality, and integrity of the Services. You acknowledge that no system, network, or internet transmission is absolutely secure, and except as required by Applicable Law or expressly agreed in a separate written agreement, Toloka does not warrant that the Services will be free from vulnerabilities, cyberattacks, or other security incidents, or that unauthorized third parties will never circumvent such measures.
Representations and warranties
Mutual Representations and Warranties.
You and Toloka each represent and warrant that they have the authority to enter into these Terms and will comply with applicable law in performing their respective obligations.
Your Representations and Warranties.
You represent and warrant that: (i) Projects are lawful, accurately described with sufficient detail, and you have provisioned all necessary Data; (iii) your use of the Services and Output does not and will not violate any third‑party rights or obligations (including IP, privacy, publicity, moral rights, or contractual duties); (iv) you will provide information reasonably requested by Toloka to facilitate the Services, trust‑and‑safety reviews, and verification of compliance with these Terms; (v) your Account information is accurate and kept current at all times; (vi) you will safeguard credentials and API keys and will not share your Account password or allow unauthorized access; (vii) you will comply at all times with Applicable Laws, including privacy and data protection, consumer protection, anti‑corruption, anti‑money‑laundering, export controls, and sanctions; (viii) you are not and none of your ultimate beneficial owners, directors, or officers is a Restricted Person, are not located in or accessing from a Restricted Country, will not route access via VPN or proxy to circumvent geoblocking or screening, and will not use the Services or Output for or on behalf of any Restricted Person or in any Restricted Country; (ix) you have and will maintain all necessary rights, licenses, and consents for your Data and Project data, including a lawful basis and required notices/consents where Personal Data is involved (and PHI only under a valid BAA); (x) you will honor third‑party terms applicable to integrated models, data sources, browsers, plugins, or virtual environments used with the Services; (xi) you will not use the Services or Output for prohibited or high‑risk AI practices and will implement the AI‑specific obligations set out in the AI Compliance section (including transparency and proportionate human oversight); (xii) you are solely responsible for securing systems and environments you control outside the Platform where you process your Content or Output, including appropriate access controls, encryption, and backups; and (xiii) you will not circumvent the Platform when engaging with Sellers or other providers identified through the Platform, including engaging off‑platform to avoid or reduce fees or other obligations owed to Toloka.Seller Warranty (Third Party Beneficiary).
Toloka will require Sellers to accept terms obligating them to perform accepted Projects with reasonable skill and care and in material conformity with the agreed Project Terms (the “Seller Warranty”). For each Project, you are an intended third‑party beneficiary of the Seller Warranty and may enforce it directly against the Seller. Toloka will reasonably cooperate to facilitate enforcement. Toloka makes no additional warranty regarding Seller work and Buyer’s sole Platform‑level remedies described herein.
Indemnification
By you.
You will indemnify, defend, and hold harmless Toloka, its Affiliates, and their directors, officers, employees, agents, and licensors, and the applicable Seller for the Projects and Output (collectively, “Toloka Indemnitees”) from and against all losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of third‑party claims to the extent resulting from: (i) your Data, Project, or Project Terms; (ii) your use of the Platform, Services, or Output; (iii) your breach of these Terms or Applicable Law; or (iv) your breach of any applicable data protection agreement or obligations. To the maximum extent permitted by law, this indemnity also covers regulatory investigations, enforcement actions, fines, and penalties arising from your Projects or use of Output, and third‑party claims (including by data subjects, regulators, or IP owners) relating to your Data, Projects, Project Terms, or use of Output.Defense and Settlement.
The indemnified party must: (i) promptly notify you in writing of the claim (a delay relieves you only to the extent materially prejudiced); (ii) grant you sole control of the defense and settlement; and (iii) provide reasonable cooperation at your expense. You may not settle any claim that imposes non‑monetary obligations on Toloka, restricts Toloka’s business operations, or includes an admission of fault on Toloka’s behalf, without Toloka’s prior written consent (not to be unreasonably withheld). Toloka may participate in the defense with counsel of its own choosing at its own cost.
Disclaimers
THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
Except for the express warranties in these Terms, Toloka and its affiliates and licensors disclaim all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, non‑infringement, title, quiet enjoyment, and any arising from course of dealing or trade usage. Without limiting the foregoing, Toloka does not warrant that the Services or Output will be error‑free, uninterrupted, secure, available at any particular time or location, free of viruses or harmful components, interoperable with any particular hardware, software, or services, or that defects will be corrected. Any content or Output obtained through the Services is at your own risk, and you are solely responsible for resulting damage or data loss. Toloka is not responsible for third party services or providers you select (including payment processors); your use of such third party services is at your own risk and subject to their respective terms and conditions.
For the avoidance of doubt, and to the maximum extent permitted by Applicable Law, Toloka disclaims responsibility and any warranties (express or implied) relating to the transmission, security, or receipt of data over your or any third party’s internet connection, networks, or telecommunications systems; this disclaimer does not limit Toloka’s obligations (if any) to implement reasonable security for the Services themselves.
Without limiting the disclaimers above, and except for the express warranties in these Terms, Toloka shall not be responsible for: (i) errors in or arising from your Projects or Data; (ii) third‑party hardware, software, networks, services, or platforms; (iii) your devices, systems, or internet connection; (iv) interruptions, delays, or transmission failures outside Toloka’s reasonable control; (v) harmful code introduced by third parties; or (vi) your reliance on Output, in each case except to the extent directly caused by Toloka’s failure to implement reasonable security or to perform the Services with reasonable care.
Toloka does not warrant that any particular number of Sellers will register, be active, accept Projects, or complete Projects via the Platform, or that any minimum speed, volume, quality, or level of Project completion will be achieved, unless expressly agreed in a separate written agreement signed by Toloka.
Nothing in these Terms excludes or limits any statutory guarantees, consumer rights, or other mandatory rights that cannot be excluded or limited under Applicable Law.
Limitation of liability
Exclusion of Certain Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER TOLOKA NOR YOU WILL BE LIABLE TO ANY OTHER PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA, ARISING OUT OF OR RELATING TO THESE TERMS, ANY PROJECT, OR THE USE OF OR INABILITY TO USE THE PLATFORM, THE SERVICES, OR OUTPUT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
For clarity, Toloka is not responsible or liable for any Project, Project Terms, or Project Contract, or for the performance, non‑performance, acts, omissions, or your conduct of that of any Seller, including the legality, accuracy, quality, safety, fitness for a particular purpose, or results of any Project or Output.
Liability Caps. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TOLOKA’S TOTAL AGGREGATE LIABILITY TO ANY USER ARISING OUT OF OR RELATING TO THESE TERMS, THE PLATFORM, THE SERVICES, OR ANY PROJECT (WHETHER IN CONTRACT, TORT, OR OTHERWISE) IS LIMITED TO THE GREATER OF: (i) 100 EUR; OR (ii) THE FEES ACTUALLY PAID BY YOU TO TOLOKA FOR THE SERVICES IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE FIRST EVENT GIVING RISE TO THE CLAIM.
For clarity, multiple claims or events do not increase the foregoing cap. The cap applies in the aggregate across all claims arising out of or related to the same Project or series of related events.
Nothing in Sections 10 or 12 limits or excludes liability or statutory right that cannot be limited or excluded under Applicable Law, including liability for willful misconduct, death or personal injury caused by negligence, or fraud or fraudulent misrepresentation.
Suspension; Termination; Changes
Term.
These Terms apply to you on the date you first access the Platform or use the Services, and will continue until you or Toloka terminates these Terms as provided below.
Suspension.
Toloka may suspend your account or any Task for suspected breach of these Terms or the Project Contract. Toloka will notify you where lawful and feasible.
Termination for Cause.
Toloka may terminate these Terms (or any part of the services) with immediate effect if you materially breach these Terms and fail to cure such breach within three (3) days after notice specifying the breach.
Termination for Convenience.
You may terminate your access to the Platform and the Services at any time by requesting closure of your Account, provided that any Projects in progress are first completed and you promptly pay all fees and charges accrued and payable through the effective date of termination (including amounts incurred for completing in‑progress Projects), which are nonrefundable and survive termination.
Effects of Termination.
Upon expiration or termination of these Terms for any reason: (i) your right to access the Platform and use the Services immediately ceases; and (ii) any outstanding payment obligations become immediately due and payable. For the avoidance of doubt, Toloka may delete or anonymize your Data and Output stored on the Platform after a reasonable retention period, unless a longer period is required by law, as set out in the Privacy Policy. Toloka has no obligation to maintain or return any of your Data or Output, except as required by law or expressly agreed to in writing.Changes to the Terms.
Toloka may update these Terms from time to time. Material changes will be notified by email or through the Platform before they take effect. Continued use of the Services after the updated Terms become effective constitutes your acceptance. If you do not agree to the updated Terms, you must stop using the Services and close your account.
Confidentiality
Confidential Information.
“Confidential Information” means non-public information disclosed by a Party (the “Disclosing Party”) to the other party (the “Receiving Party”) that is marked or identified as confidential or that reasonably should be understood as confidential, including technical, business, financial, security, and personal data information, but excluding Toloka Data.
Protection.
Each Party undertakes to maintain the confidentiality of and not to disclose or transfer to any third party any Confidential Information obtained from the other Party, except as permitted in the Agreement nor use any Confidential Information for its own purposes other than to exercise its rights and perform its obligations under these Terms. The Parties shall take organizational and technical measures to protect Confidential Information of the disclosing Party similar to those they take to protect their own Confidential Information but shall exercise no less than reasonable care to prevent unauthorized access, disclosure, or use of such information.
Permitted Disclosures.
Notwithstanding the foregoing, a receiving Party may disclose the Confidential Information of the disclosing Party: (a) as required by law, regulation, subpoena, or court or government order, but only to the minimum extent necessary and, where legally permitted, after giving prompt notice to the disclosing party and using commercially reasonable efforts, at the disclosing party’s request and expense, to seek a protective order or other confidential treatment; (b) to its auditors, lawyers, and other external advisors bound by confidentiality obligations at least as protective as these Terms; (c) to its Affiliates when reasonably necessary to perform obligations or exercise rights under these Terms, provided those Affiliates are bound by confidentiality obligations at least as protective as these Terms; (d) to Affiliates and other third parties involved in providing the Services, subject to the same level of confidentiality protection; (e) in connection with an assignment by Toloka under Section 18.2 or a merger, reorganization, sale, or similar transaction involving Toloka, to relevant Affiliates and third parties under confidentiality obligations at least as protective as these Terms; and (f) as required by the rules of any listing authority or stock exchange on which either party or its Affiliates are listed.Duration.
The obligations set forth in this Section 14 shall bind the Parties for a period of five (5) years from the date of disclosure of Confidential information and such obligations shall survive the termination or earlier expiration of these Terms of Use.
Compliance
Anti-Corruption.
Toloka maintains a strict zero-tolerance policy for bribery. You will not offer, accept, or solicit anything of value to improperly influence any action or gain an unfair advantage. If you breach this Section 15.1 Toloka may terminate these Terms and your Account immediately.
Sanctions and Regulatory Compliance Checks.
You acknowledge and agree that Toloka may, at any time and in its sole discretion, conduct reasonable compliance checks on you and, where relevant, your ultimate beneficial owners, directors, officers, and authorized representatives, to assess and manage anti-money-laundering, counter-terrorist-financing, sanctions, export control, fraud, or other regulatory risks. Such checks may include the use of public registers, official sanctions lists, commercial databases, and third-party service providers.
Cooperation and Information Requirements.
You shall promptly, accurately, and fully provide any information, documentation, and confirmations that Toloka reasonably requests for the purposes of: (i) identifying and verifying your identity and that of your ultimate beneficial owners and representatives; (ii) assessing sanctions, export control, anti-money-laundering, fraud, or other regulatory risks; and (iii) complying with applicable legal and regulatory obligations or requests from competent authorities. You represent and warrant that all information you provide is true, accurate, complete, and not misleading or deceptive, and you will update such information without undue delay.
Consequences of Non-Compliance.
Where Toloka reasonably considers it necessary or appropriate to comply with Applicable Law or to manage legal, regulatory, security, or fraud risks, Toloka may: (i) suspend, restrict, or terminate your access to the Platform or the Services, in whole or in part; (ii) delay, block, withhold, or reverse any transaction, payout, or other transfer; and/or (iii) report relevant information to competent authorities, supervisory bodies, or financial institutions, to the extent permitted or required by law. Failure to comply with this Section 15 constitutes a material breach and may result in immediate suspension and/or termination of the Services and your account.
Reporting.
You may report illegal content or suspected policy violations to Toloka. Toloka may remove or suspend any content, Project, Task, or account, or restrict access to certain features or Services where it reasonably believes such action is necessary or appropriate to comply with law, protect users, or preserve platform integrity and security.Records.
You shall keep, for the period as required by Applicable Law, accurate and complete records relating to your use of the Platform, the Services, and your compliance with these Terms (including this Section 15). Toloka (or its appointed auditor) may, upon reasonable prior written notice and during normal business hours, audit such records and relevant systems to verify your compliance with these Terms, in particular with Sections relating to use of the Services, anti-bribery, sanctions, and export controls, provided that such audit is conducted in a manner that reasonably preserves your confidentiality and does not unreasonably interfere with your normal business operations.
Notices
Toloka may send notices via email or posting on the Platform. Notices are effective when sent or posted.
Dispute resolution and arbitration
Informal Resolution.
Before initiating arbitration or court proceedings (other than for urgent injunctive relief), the Parties will attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Services (a “Dispute”) in good faith, including at least one meeting (virtual or in person) between representatives with decision-making authority. A Party must send written notice describing the Dispute and requested relief; the parties will try to resolve the Dispute within 30 days after receipt. For Individuals located in the United States, either Party may bring an individual claim in small‑claims court as further described in Section 17.4.1.1.
Governing Law.
These Terms are governed by the laws of The Netherlands, excluding its conflict‑of‑laws rules and the United Nations Convention on Contracts for the International Sale of Goods (CISG). For consumers, any mandatory protections under the laws of the consumer’s home country remain available.
Venue and Forum Selection for Entities.
Subject to “Business Arbitration” below, for Disputes with Entities (i.e., business (non‑consumer) users), the Parties submit to the exclusive jurisdiction of the Netherlands Commercial Court (Amsterdam), proceedings in English. This does not restrict Toloka’s right to seek injunctive or other equitable relief in any court of competent jurisdiction.
Arbitration
Consumer Arbitration. For Individuals (i.e., Consumers) if a Dispute is not resolved informally, it will be resolved by binding arbitration administered by JAMS under its Consumer Arbitration Minimum Standards and Consumer Arbitration Rules then in effect. The legal seat of arbitration will be either Amsterdam, The Netherlands, or New York, New York, USA, at Toloka’s election in the demand or response. The language will be English. Hearings may be conducted by remote video at the consumer’s election where appropriate. One neutral arbitrator will decide the Dispute, apply these Terms and the governing law stated above (including all non-waivable consumer protections), and may award any individual relief a court could award, including injunctive relief. Judgment on the award may be entered in any court of competent jurisdiction.
Small-Claims Carve-Out. Either Party may bring an individual claim in small-claims court in the county of the Individual’s residence or where the Individual resides.
Opt-Out. A consumer may opt out of this Consumer Arbitration clause within 30 days of first accepting these Terms by emailing legal@toloka.ai with your name, account email, and a clear statement of the intent to opt out. Opting out will not affect other rights or obligations under these Terms.
EEA/UK Consumers. Consumers in the EEA/UK may bring claims in their home forum where mandatory law grants that right. ADR/ODR information is available via the EU Online Dispute Resolution platform.
Individual Basis Only; Class/Representative Waiver. Arbitration proceeds only on an individual basis. Class, collective, private attorney general, or other representative proceedings are not permitted, and the arbitrator may not consolidate claims of more than one person. Where required by law, claims for public injunctive relief may be brought in a court of competent jurisdiction; if such a claim is brought, the Parties will stay that claim pending the arbitration of all arbitrable issues.
Business Arbitration (Entities; Non‑Consumers). If a Dispute with an Entity (i.e., business (entity)) is not resolved informally, it will be finally resolved by binding arbitration administered by JAMS under its Comprehensive Arbitration Rules and Procedures then in effect. The legal seat of arbitration will be either Amsterdam, The Netherlands, or New York, New York, USA, at Toloka’s election in the demand or response. The language will be English. Hearings may be conducted remotely where appropriate. The tribunal will consist of one arbitrator, except that if the aggregate value in dispute exceeds €1,000,000 (exclusive of interest and costs), the tribunal will consist of three arbitrators. The tribunal will apply these Terms and the governing law stated above and may grant any relief a court could award, including injunctive relief. Judgment on the award may be entered in any court of competent jurisdiction. The tribunal will manage proceedings efficiently and proportionately, with discovery limited to what is necessary given the value and complexity of the Dispute.
Confidentiality. The existence of the arbitration, the submissions, orders, and awards are confidential, except to the extent disclosure is required for enforcement, by law, or to professional advisors bound by confidentiality.
Fees and Costs. The arbitrator/tribunal may award fees and costs consistent with applicable JAMS rules and the governing law.
Individual Basis; Consolidation. Arbitration proceeds only on an individual basis. Consolidation, joinder, or multi-party proceedings require the written consent of all Parties.
Interim Relief.
Nothing in Section 17.4 limits a Party’s right to seek interim, conservatory, or injunctive relief in a court of competent jurisdiction, including in aid of arbitration.Severability.
If any part of this Section 17.4 is found unenforceable, the remainder remains in effect.
General terms
No Agency.
The Parties are independent contractors. These Terms of Use do not create any agency, partnership, joint venture, employment, fiduciary, or similar relationship between you and Toloka.
Assignment.
You may not assign, transfer, delegate, sell, or otherwise dispose of these Terms or any rights or obligations hereunder, including by operation of law, without Toloka’s prior written consent. Any attempted assignment or transfer in violation of this Section 18.2 is void. Toloka may assign, transfer, delegate, sell, or otherwise dispose of these Terms and any rights or obligations hereunder, including by operation of law, without your consent.
Force Majeure.
Neither Party is liable for delay or failure to perform to the extent caused by a Force Majeure Event, meaning events beyond the Party’s reasonable control, including acts of God, natural disasters, epidemics or pandemics, terrorism, war, civil unrest, governmental actions, fire, flood, earthquakes, failures of telecommunications or utilities (including internet or data centers), mandatory legal compliance, or similar events. If a Force Majeure Event prevents performance for 30 days or more, either party may terminate these Terms on written notice.
Conflicting Terms (Language).
If Toloka provides these Terms in more than one language and there is any discrepancy, the English version controls.
Survival.
The following provisions survive termination or expiration of these Terms: Section 3.2 (to the extent measures remain outstanding), Section 4.5, Section 4.7, Article 5 (Payments) (to the extent of accrued or outstanding obligations), Article 6 (Your Obligations and Restrictions), Article 7 (Intellectual Property and Data), Article 8 (Data Protection; AI Compliance; Security), Article 9 (Representations and Warranties), Article 10 (Indemnification), Article 11 (Disclaimers), 12 (Limitation of Liability), Sections 13.5–13.6, Article 14 (Confidentiality), Article 15 (Compliance), Article 17 (Dispute Resolution and Arbitration), and Sections 18.1–18.5 and Sections 18.7–18.8. In addition, any provision which by its nature should survive will survive termination.
Electronic Form.
The Parties agree to transact electronically; electronic signatures, click‑acceptances, and records created or stored by the Services are valid and enforceable to the fullest extent permitted by Applicable Law (e.g., ESIGN, UETA, eIDAS). Electronic copies have the same evidential value as originals.
Insurance.
Entities will maintain insurance appropriate to your activities on the Platform, which may include professional indemnity/errors‑and‑omissions and cyber liability coverage. Upon Toloka’s reasonable written request, you shall provide current certificates of insurance or other reasonable evidence of coverage. Failure to maintain or evidence such insurance does not reduce your liability under these Terms, any Project Terms or Project Contracts, and does not increase Toloka’s liability. Toloka may suspend Projects or access where reasonably necessary to address non‑compliance.
Miscellaneous.
Toloka’s failure to exercise or enforce any right or provision of these Terms will not be considered a waiver of that right or provision. If any provision of these Terms is found by any court of competent jurisdiction to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms otherwise remain in full force and effect and remain enforceable between the Parties. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of the section. These Terms constitute the entire agreement between you and Toloka with respect to your use of the Services. These Terms are not intended and will not be construed to create any rights or remedies in any parties other than you and Toloka, and no other person will have the ability to assert any rights as a third party beneficiary under these Terms. These Terms do not limit any rights that Toloka may have under trade secret, copyright, patent or other laws.
Contact
Legal notices: legal@toloka.ai
Privacy questions: See our Privacy Policy for contact details.
Address: Toloka Group, Inc., 1604 Philadelphia Pike, PMB 117, Wilmington, DE, 19809