Toloka Terms of Use
Date of publication: November 17, 2025
Effective date: November 14, 2025
By accessing or using Toloka’s websites and publicly available pages, including content, blogs, media, contact forms, and other services (the "Site"), you agree to these Terms of Use (the "Terms") and our Privacy Policy.
“Toloka,” “we,” and “us” mean Toloka Group, Inc. and its subsidiaries. “You,” “your,” and “user” mean the individual accessing the Site, or the organization on whose behalf that individual accesses the Site. If you access the Site on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and “you” includes both you and that organization.
We may update these Terms and the Site. If we make material changes, we will update the effective date and provide additional notice where required. Your continued use after changes take effect constitutes acceptance.
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SITE. YOUR USE OF THE SITE INDICATES YOUR FULL ACCEPTANCE OF AND AGREEMENT TO ABIDE BY THESE TERMS IN ITS THEN-CURRENT FORM. IF YOU DO NOT ACCEPT THE TERMS AND CONDITIONS STATED HEREIN, DO NOT USE THE SITE.
License and Acceptable Use.
Toloka grants you a fully revocable, nontransferable, nonexclusive, limited license to access and use the Site solely in accordance with these Terms and any rules or policies we provide from time to time. Information accessible on or via the Site is the property of Toloka and/or third parties and is protected by intellectual property and proprietary rights. You obtain no ownership rights in such information.
You agree not to:
publish, broadcast, retransmit, reproduce, commercially exploit, create derivative works from, or otherwise disseminate or disclose information from the Site except as expressly permitted by these Terms
use the Site to transmit, distribute, or store material that violates law, infringes or misappropriates intellectual property, violates privacy or publicity rights, or is defamatory, obscene, threatening, abusive, or hateful, as reasonably determined by Toloka
copy, modify, distribute, sell, or lease any part of the Site
frame, mirror, or deeplink the Site in a way that misleads or suggests endorsement
scrape or crawl except as allowed by robots.txt
reverse engineer, probe, scan, or bypass security
upload malware, interfere with operation, access nonpublic areas, or exceed authorized access
This license, which includes without limitation all rights granted to you by Toloka in this Section shall automatically terminate if you violate any of these restrictions. Further, Toloka may terminate all your rights under this Section at any time. Upon terminating your viewing of the content or upon the termination of this license, you must destroy any in your possession whether in electronic or printed format.
Ownership and Intellectual Property.
Except for your Submissions (defined below), the Site and all content made available through it—including text, graphics, images, videos, audio, software, page design and “look and feel,” and the selection and arrangement of these materials—are the proprietary property of Toloka or our licensors and are protected by copyright, trademark, and other intellectual property laws. All rights in and to the Site and its content are reserved. Nothing in these Terms grants you any rights in or to the Site or its content other than the limited license expressly stated in “License and Acceptable Use.” You may not use Toloka names, logos, or trademarks without our prior written permission.
ThirdParty Links.
The Site may include links to thirdparty websites, applications, plugins, and services (collectively, "ThirdParty Services"). These links are provided for convenience and informational purposes only. We do not control, endorse, or make any representations about ThirdParty Services, and we are not responsible for their availability, content, products, services, security, or practices. If you access a ThirdParty Service, you do so at your own risk, and you are responsible for reviewing and complying with its applicable terms and privacy policies. Toloka will not be liable for any loss or damage arising from or relating to your use of, or reliance on, any ThirdParty Service.
Submissions, Feedback, and Communications.
If you submit inquiries, job applications, testimonials, or other materials via forms or email (collectively, "Submissions"), you retain ownership and grant Toloka a worldwide, royaltyfree license to host, use, and analyze Submissions to operate the Site, respond to you, and improve communications. You grant Toloka a perpetual, royaltyfree license to use feedback without restriction. Communications via the Site or email may not be secure. Do not send sensitive personal data or confidential information unless requested and secured through designated channels.
Privacy, Cookies, and Analytics.
See our Privacy Policy for how we collect and use personal data. The Site uses cookies and similar technologies. Where required, we will display a consent banner that allows you to accept, reject, or manage categories of cookies and provides access to our cookie disclosures. You can change choices at any time via the "Manage cookies" link.
AIGenerated or Experimental Content.
Some pages or demos may include AIgenerated text, images, audio, or video. This content is for illustration and may be incomplete or inaccurate. You should verify it before relying on it.
Security.
We use reasonable administrative, technical, and physical safeguards for the Site. You are responsible for your devices, network, and any credentials you use to interact with us.
Global Use and Compliance.
Laws vary by location. You are responsible for complying with the laws that apply where you access the Site. Access may not be lawful in some countries; if you access the Site from those places, you do so at your own risk.
Export Controls and Sanctions; AntiBribery.
You agree not to access or use the Site in violation of exportcontrol or sanctions laws or on behalf of sanctioned parties. You agree to comply with antibribery and anticorruption laws, including the U.S. FCPA and UK Bribery Act.
Employment Opportunities.
If you submit personal information in connection with job postings, Toloka may use it for hiring and related business purposes and may share it with subsidiaries and service providers as described in our Privacy Policy.
DMCA Notice.
If you believe content on the Site infringes your copyright, send a notice titled "DMCA Takedown Request" to legal@toloka.ai or to: Toloka Group, Inc., Attn: Legal, 251 Little Falls Drive, Wilmington, DE 19808, USA. Your notice must include the elements required by 17 U.S.C. § 512(c)(3). Knowingly submitting false notices may result in liability.
Disclaimers.
THE CONTENT ON OUR WEBSITE IS PROVIDED “AS IS.” TOLOKA, ITS AFFILIATES AND SUPPLIERS MAKE NO WARRANTIES, EXPRESSED, OR IMPLIED, AND HEREBY DISCLAIM AND NEGATE ALL OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUALPROPERTY OR OTHER VIOLATION OF RIGHTS. FURTHER, TOLOLA, ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT OR MAKE ANY REPRESENTATIONS CONCERNING THE ACCURACY, LIKELY RESULTS, OR RELIABILITY OF THE USE OF THE CONTENT ON OUR SITE OR OTHERWISE RELATING TO SUCH CONTENT OR ON ANY SITES LINKED TO THE WEBSITE. TOLOKA DOES NOT WARRANT THAT (A) THE FUNCTIONS OR SERVICES (INCLUDING BUT NOT LIMITED TO MECHANISMS FOR THE DOWNLOADING OF CONTENT) PROVIDED BY THE WEBSITE WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS OR THAT (B) THE WEBSITE OR THE SERVER(S) THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Limitation of Liability.
IN NO EVENT SHALL TOLOKA OR ANY OF ITS AFFILIATES OR ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, PARTNERS, MEMBERS OR EMPLOYEES (COLLECTIVELY, “COVERED PERSONS”), BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF DATA OR PROFIT, OR DUE TO BUSINESS INTERRUPTION) ARISING OUT OF THE USE OR INABILITY TO USE OUR SITE, EVEN IF WE OR ANY TOLOKA-AUTHORIZED REPRESENTATIVE HAS BEEN NOTIFIED ORALLY OR IN WRITING OF THE POSSIBILITY OF SUCH DAMAGE. TOLOKA’S TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SITE WILL NOT EXCEED US $100. Some jurisdictions do not allow certain limitations; where prohibited, the limitations apply to the fullest extent permitted.
Indemnification.
You agree to indemnify, defend and hold harmless each Covered Person from and against any and all suits, losses, claims, demands, liabilities, damages, costs and expenses (including reasonable attorneys' fees) arising from or relating to (i) your use of the Site; (ii) your breach of these terms or any representation, warranty or covenant made by you herein; (iii) your violation of any applicable law, statute, ordinance, regulation or any third party's rights or (iv) your infringement of any third party’s intellectual property rights. This obligation survives the termination of this User Agreement.
Governing Law and Dispute Resolution
These Terms and all terms and conditions included or incorporated by reference herein shall be governed by and interpreted in accordance with the laws of the State of New York applicable to agreements made and wholly performed therein. You hereby consent to the exclusive jurisdiction of the Southern District of New York or any New York State Court located in the Borough of Manhattan, New York, in all disputes arising from or relating to these Terms or your access to or use of the Site. You hereby waive any objection to venue or inconvenient forum laid therein.
Toloka makes no claim that the Site may be lawfully viewed or downloaded outside of the regions in which it operates. Access to the materials may not be legal by certain persons or in certain countries. If you access the Site from outside of the United States, EU, UK, or Serbia, you do so at your own risk and you are responsible for compliance with the laws of your jurisdiction.
Suspension, Termination, and Survival.
We may suspend or withdraw the Site or your access at any time. Sections that by nature should survive will survive.
Miscellaneous.
These Terms are the entire agreement for your use of the Site. They do not govern any product or paid services, which are subject to separate terms. If any provision is unenforceable, the remainder remains in effect. You may not assign these Terms without our consent. We may assign to an affiliate or in connection with a reorganization, merger, asset sale, or similar event.
Contact
Legal notices: legal@toloka.ai
Privacy questions: See our Privacy Policy for contact details.
Address: Toloka Group, Inc., 1604 Philadelphia Pike, PMB 117, Wilmington, DE, 19809